About this course
This beginner-friendly course builds the digital skills needed for study, work and everyday life. Learners understand computers and common devices, use Windows confidently, organize files and folders, browse and search the web effectively, use email and calendars, and work with cloud storage and shared files. A strong online-safety section covers passwords, multi-factor authentication, phishing, scams, privacy, secure browsing and device protection. The final module develops basic troubleshooting skills so learners can solve common computer, Wi-Fi, application, login and printer problems more independently. No previous technical background is required.
What you will learn
- Identify common computer hardware, software and digital devices. - Use Windows, applications, files and folders confidently. - Browse, search, download, upload and complete common online tasks. - Use email, calendars, messaging and cloud storage more effectively. - Share and collaborate on files using basic cloud tools. - Protect accounts and devices against common online threats. - Troubleshoot common computer, internet and peripheral problems.
Course contents
Section 1
Module 1: Understanding Computers & Digital Devices
- Lesson 1.1: What Is a Computer? How Digital Devices Process Informationlesson
- Lesson 1.2: Desktops, Laptops, Tablets, Smartphones & Other Common Deviceslesson
- Lesson 1.3: Hardware vs. Software: Understanding the Differencelesson
- Lesson 1.4: Core Computer Components: CPU, RAM, Storage, Motherboard & Powerlesson
- Lesson 1.5: Input, Output & Peripheral Deviceslesson
- Lesson 1.6: Storage Types: HDD, SSD, USB, Memory Cards & Cloud Storagelesson
- Lesson 1.7: Understanding Basic Device Specifications When Buying a Computerlesson
Section 2
Module 2: Windows & Everyday Computer Use
- Lesson 2.1: Starting, Shutting Down, Restarting & Locking a Computer Safelylesson
- Lesson 2.2: Understanding the Desktop, Start Menu, Taskbar & System Traylesson
- Lesson 2.3: Using the Mouse, Touchpad, Keyboard & Essential Keyboard Shortcutslesson
- Lesson 2.4: Working with Windows: Open, Move, Resize, Minimize, Maximize & Switchlesson
- Lesson 2.5: Settings, Language, Date/Time, Display, Sound & Accessibilitylesson
- Lesson 2.6: Installing, Updating & Removing Applications Safelylesson
- Lesson 2.7: User Accounts, Lock Screens & Basic Personalizationlesson
Section 3
Module 3: Files, Folders & Digital Organization
- Lesson 3.1: Understanding Files, Folders, Drives & Common File Typeslesson
- Lesson 3.2: Creating, Naming & Organizing Folders Effectivelylesson
- Lesson 3.3: Copying, Moving, Renaming, Deleting & Restoring Fileslesson
- Lesson 3.4: Searching for Files & Using Recent Itemslesson
- Lesson 3.5: File Extensions, Default Apps & Opening the Right File Typelesson
- Lesson 3.6: Compressing & Extracting ZIP Fileslesson
- Lesson 3.7: Using USB Drives & External Storage Safelylesson
- Lesson 3.8: Good File-Naming, Versioning & Backup Habitslesson
Section 4
Module 4: Internet, Browsers & Effective Web Search
- Lesson 4.1: Internet vs. Web: How Online Connections Worklesson
- Lesson 4.2: Connecting to Wi-Fi, Mobile Hotspots & Wired Networkslesson
- Lesson 4.3: Browser Basics: Tabs, History, Bookmarks, Downloads & Settingslesson
- Lesson 4.4: Understanding URLs, Domains, Links & Secure Websiteslesson
- Lesson 4.5: Searching the Web Effectively with Better Keywords & Filterslesson
- Lesson 4.6: Evaluating Online Information, Sources & Misinformationlesson
- Lesson 4.7: Uploading, Downloading & Completing Online Formslesson
Section 5
Module 5: Email, Calendars & Digital Communication
- Lesson 5.1: Understanding Email Addresses, Accounts & Inbox Structurelesson
- Lesson 5.2: Composing, Replying, Forwarding & Formatting Emaillesson
- Lesson 5.3: Attachments, Links, CC, BCC & Email Signatureslesson
- Lesson 5.4: Organizing Email with Search, Folders, Labels & Spam Controlslesson
- Lesson 5.5: Professional Email Etiquette & Clear Digital Communicationlesson
- Lesson 5.6: Calendar Basics: Events, Reminders, Invitations & Meetingslesson
- Lesson 5.7: Messaging & Video Calls: Safe and Professional Uselesson
Section 6
Module 6: Cloud Storage & Collaboration Basics
- Lesson 6.1: What Is the Cloud? Local Storage vs. Cloud Serviceslesson
- Lesson 6.2: Uploading, Downloading & Synchronizing Fileslesson
- Lesson 6.3: Sharing Files and Folders with the Correct Permissionslesson
- Lesson 6.4: Co-Editing Documents & Understanding Version Historylesson
- Lesson 6.5: Cloud Backup vs. Sync: What Each One Doeslesson
- Lesson 6.6: Collaboration Etiquette & Avoiding Duplicate or Lost Worklesson
Section 7
Module 7: Online Safety, Security & Privacy
- Lesson 7.1: Common Digital Threats: Malware, Scams, Fraud & Account Theftlesson
- Lesson 7.2: Creating Strong Passwords & Using Password Managerslesson
- Lesson 7.3: Multi-Factor Authentication (MFA) & Account Recoverylesson
- Lesson 7.4: Recognizing Phishing, Fake Links & Social Engineeringlesson
- Lesson 7.5: Safe Browsing, Downloads, Public Wi-Fi & Online Paymentslesson
- Lesson 7.6: Privacy Settings, Personal Data & Safe Information Sharinglesson
- Lesson 7.7: Social Media Safety, Digital Footprints & Account Protectionlesson
- Lesson 7.8: Updates, Antivirus, Firewalls & Basic Device Protectionlesson
Section 8
Module 8: Basic Troubleshooting & Digital Self-Reliance
- Lesson 8.1: A Simple Troubleshooting Method: Identify, Test, Fix & Verifylesson
- Lesson 8.2: What to Do When a Computer Is Slow or Freezeslesson
- Lesson 8.3: Solving Common Internet & Wi-Fi Problemslesson
- Lesson 8.4: Solving Common App, Browser & Login Problemslesson
- Lesson 8.5: Printer, Scanner & Peripheral Troubleshooting Basicslesson
- Lesson 8.6: Updates, Storage Cleanup, Backup & Recovery Basicslesson
- Lesson 8.7: Documenting a Problem & Asking for Technical Help Effectivelylesson
- Lesson 8.8: Practical Capstone: Complete a Safe Everyday Digital Workflowlesson